Frequently Asked Questions
Negi and Co focuses on exclusive craftsmanship, limited-edition designs, premium materials, and strict quality control to deliver a high-end luxury experience.
All products are crafted in India using premium materials sourced from trusted global and local suppliers.
Yes. Select products can be customized with initials, engraving, or bespoke design elements depending on availability.
We use high-grade materials such as full-grain leather, premium metals, luxury fabrics, and handcrafted detailing. All materials undergo strict quality testing.
Yes, Negi and Co ships globally through trusted premium logistics partners. Shipping charges may vary by country.
Domestic orders usually take 3-7 business days. International orders may take 7-14 days depending on customs and location.
You may request a return or exchange within 7 days of delivery, provided the product is unused, undamaged, and in original packaging.
Cancellations are allowed within 24 hours unless the product has already been shipped.
We accept major credit/debit cards, UPI, net banking, EMI options, and secure payment gateways like Razorpay.
Yes, all products come with a limited manufacturing warranty.
Warranty duration may differ based on product category.
After dispatch, you will receive a tracking link via SMS/email to monitor real-time delivery updates.
Most of our products are limited
edition. Once sold out, they may
not return. Some classic pieces
may be restocked depending on
demand.
You can reach us via email, WhatsApp, or the support section on our website. Our team responds within 24-48 hours.
No. These charges are non-refundable and are applied each time an order is placed.
Your exchange product will be shipped after the returned item is picked up and reaches our warehouse.
Delivery timelines in India:
Metros: 1-4 business days
Rest of India: 4-7 business days
Timings may vary based on location, holidays, or weather conditions.
No, out-of-stock products cannot be ordered.
However, you can enter your email in the "Notify Me" section. You will be notified as soon as the product is restocked.
